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Is Walmart’s On-Time In Full Program Fair?

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“The on-time in-full program (OTIF) is a logistics compliance program used by Walmart WMT +0.5%. Walmart recently moved their target from a 70% on-time in-full to 98%. The 98% target began on September 15th. The memo announcing the change was uploaded on Walmart’s supplier portal on September 1st. The press reported that “the memo sent shockwaves through the supplier community” because there was so little time to move from the 70% to the 98% targets. In addition to fines, suppliers that consistently perform poorly risk having their business with Walmart reduced or eliminated…”

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