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Challenge


A private equity-backed beverage company, with products in 50,000+ retail stores nationwide, needed a dedicated logistics partner that was capable of managing a mid- to large-scale supply chain. Its current 3PL was underdelivering – creating hefty back logs, product mishandling and low in-stocks. These concerns, coupled with inbound and outbound capacity constraints caused by the onslaught of the pandemic, led the company to search for a seasoned 3PL partner with the expertise to deliver.

Solution


After learning about RJW’s retail logistics experience, OTIF performance record, and approach to customer commitment, the company selected RJW Logistics Group as its new 3PL partner. With products in over 50,000 stores across the country, the company immediately enrolled in RJW’s Walmart Retail Consolidation Program to take advantage of shared truckloads to DCs, resulting in decreased transportation costs, increased in-stock levels and improved OTIF delivery performance. Beyond consolidation, the company also leveraged RJW’s Comprehensive Logistics Services for its high velocity beverage brands – which account for more than 80% of its primary business. Within just weeks, they saw significant scorecard improvement.

RJW’s unique Multi-day Review Process for all Walmart Distribution Centers drove additional benefits. Unlike other 3PLs who conduct once weekly reviews, RJW reviews Walmart orders 2-5 times per week, offering more opportunities for suppliers to generate a retailer order based on their volume. This creates a more consistent flow of product to the retailer’s shelves, which for the beverage company, translated into increased sales and line extensions. With the Multi-Day review model, RJW has been able to scale alongside the beverage company, keeping up with its growth and maintaining the same service levels.

“RJW is a 3PL that is designed to grow with you. With a responsive team that is committed to solving customers’ pain points, we have seen tremendous success working with a 3PL that delivers.”
– Senior Director, Supply Chain

Result


The beverage company credits its success within major retailers, like Walmart, to the RJW team for its unwavering commitment to process optimization, consistent responsiveness and transparency, and always doing right by its customers.
 

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CONTINUED PARTNERSHIP

Today, RJW continues to manage the company’s supply chain needs with an ongoing commitment to delivering unmatched performance results.

 

“One of the distinctive factors about RJW, where you got the recipe right is…the value-add that you bring in terms of attention to inventory, responsiveness and feedback.”

– Senior Director, Supply Chain

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Optimize your supply chain. Grow your business.
Partner with the Retail Logistics Expert.

Optimize your supply chain. Grow your business.
Partner with the Retail Logistics Expert.

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