In the throes of the pandemic, a leading freeze-dried fruit snack provider struggled to maintain efficient inventory control of its private label food products and meet retailers’ On-Time In-Full (OTIF) targets. Despite hopes that their supply chain issues would self-correct post-pandemic, the company continued to face consistently low delivery performance and inventory discrepancies. Company executives realized it was time for a change.
In July 2023, the company transitioned its retail logistics operations to RJW Logistics Group. The decision was primarily influenced by RJW’s newly established Dallas warehouse. Prior to the launch of the Dallas warehouse, the company had considered RJW, but needed warehousing in the southeast to efficiently support overseas manufacturing of its products. When the Dallas facility opened in early 2023, executives recognized that the opportunity to engage with RJW was now.
Following a smooth onboarding process, the supplier was quickly integrated into RJW’s Retail Consolidation Programs tailored for key retailers like Walmart, HEB, and Kroger. This program produced immediate supply chain improvements that accelerated the company’s ability to surpass 99% On-Time delivery performance, increase product in-stocks and eliminate retailer fines. In fact, the supplier has not received ANY retailer fines since partnering with RJW, saving them on average $100,000 annually. Additionally, within just six months, Walmart awarded the company two new items for the coming year, extending its shelf space. Improved OTIF performance enabled the company to re-establish itself with Walmart within an accelerated timeframe.
99%
On-Time Performance
⇧
Increased Inventory Control
Fines
NO Retailer Fines
✓
Improved In-Stocks
+2
Awarded Two New Items in Walmart!
In addition to Retail Consolidation, the supplier leverages RJW’s advanced EDI capabilities and technology platform, RJW Edge. These advanced technologies enable the supplier to automate several internal processes and operations like inventory control billing and invoicing. This allows the company to focus on its core business activities – driving business growth, product extensions and other strategic initiatives.
“RJW’s advanced technology takes the non-value-added time out of our work. This has enabled us to focus on what we do best – testing and launching new products, conducting dedicated market research and so much more. In addition to the technological advantages, the responsiveness and transparency demonstrated by the team, the CEO and account managers, are unparalleled in
our experience. ”
– Company’s Supply Chain and Logistics Executive
By partnering with RJW Logistics Group, the leading freeze-dried fruit snack provider not only addressed its immediate supply chain challenges, but also unlocked new opportunities for growth and expansion into other retailers.
“There are many opportunities in front of us with our partnership with RJW. In the year ahead, we plan to explore the advanced capabilities of Edge Insights and tap into the Value-Added Services offerings that can further streamline our supply chain operations. We also plan to explore additional retailers as RJW continues to grow its portfolio of retail consolidation program offerings.”
– Company’s Operations Manager
Through improved OTIF performance, enhanced inventory control and the elimination of retailer fines, the company solidified its position as a reliable supplier in the competitive private label sector. With RJW’s retail logistics solutions, the company continues to thrive and deliver freeze-dried food products that keep consumers coming back for more.
Optimize your supply chain. Grow your business.
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Optimize your supply chain. Grow your business.
Partner with the Retail Logistics Expert.