A trusted global food-products company serving industrial, food service and retail markets sought a more efficient, scalable logistics solution for its extensive portfolio of shelf-stable meat and protein offerings.
Prior to partnering with RJW Logistics Group, the Company managed all logistics internally. However, as the Company expanded and retail requirements for on-time delivery increased, internal systems could no longer keep pace. The Company required a logistics provider that could ensure reliability, reduce compliance fines and help navigate the growing complexities of retailer consolidation requirements.
In 2021, the Company selected RJW to support its growing business across today’s major retailers. The relationship was built on trust, responsiveness and a shared commitment to results.
“RJW’s leadership, speed and accountability set them apart from other 3PL providers. From day one, they’ve been a true extension of our business – proactive, flexible and committed to delivering results.”
– Director
While the partnership with RJW was strong, the Company’s business shifted – requiring increased support for its cross-border operations. At that time, RJW did not yet have a presence in the Southwest region, which prompted the Company to transition temporarily to a competing 3PL that did.
However, the move ultimately highlighted the difference that RJW’s service levels delivered. With the competing provider, the Company faced more operational issues, disruptions and inefficiencies – problems that hindered performance and created new challenges for their business. The experience reinforced what they valued most in a logistics partner: reliability, visibility, proactive communication and consistency.
In 2023, RJW expanded its retail logistics operations with the opening of its Dallas, Texas warehouse – a strategic move that positioned RJW to serve CPG customers in one of the nation’s fastest growing trade corridors. For the Company, RJW’s Texas facility represented more than just geographic convenience. It opened the opportunity to work with a partner known for its accountability, communication and commitment to retail logistics excellence. Confident in RJW’s proven performance and customer-focused approach, the Company seized the opportunity to rejoin RJW’s program and restore the reliable performance their business needed.
RJW’s Walmart Retail Consolidation Program dramatically improved the Company’s On-Time, In-Full (OTIF) delivery performance – taking it from 60% to 98.5% in just eight months. This industry-leading performance drove a 20% increase in company performance in year one. Beyond realizing significant and lasting OTIF performance, the Company has also realized substantial cost savings through decreased transportation costs and compliance fines. Given the Company’s satisfaction with RJW’s Walmart Consolidation Program performance, it is now expanding into both RJW’s Sam’s Club and Kroger Retail Consolidation Programs.
Since transitioning to RJW’s Walmart Retail Consolidation Program, the Company has achieved measurable and sustained improvements in operational efficiency and business performance:
“RJW makes it easy to do business. They’re straightforward, responsive and quick to act – qualities that reflect strong leadership and a true partnership mindset. As our business evolved, they stayed flexible, scaled with us and when they expanded into Texas, returning to them was the clear choice.”
– Director
Optimize your supply chain. Grow your business.
Partner with the Retail Logistics Expert.
Optimize your supply chain. Grow your business.
Partner with the Retail Logistics Expert.
